The New Project Leader

Introduction

• Customers of IT business projects are no longer satisfied with a project that comes in on time and on budget; they want added business value
• They are looking to the project manager to deliver this value.

Research Methods

• A survey of over 400 project managers was conducted in the UK
• Interviews with over 40 senior PMs in the UK and North America

More info on this research can be found under "The Research" tab on this website

Findings

• Senior PMs have redefined their roles and shifted focus from being fixed-goal oriented to being business-outcome driven.
• They take increasing responsibility for post-implementation delivery of organizational change and benefits
• They are building resilient project teams so they can concentrate on business issues.

Recommendations for PMs in critical projects

• Expect and welcome changes to the project goals
• Assume a more general manager leadership style - delegate and empower your team
• Focus on the business outcomes and help the organization achieve them