Successful project managers use many perspectives to plan projects and solve complex problems. That was Dr. Blaize Horner Reich's message to the PMI Canadian West Coast Chapter in October 2008 in a talk entitled, Peering into a Kaleidoscope: Using Multiple Lenses to Manage Projects.
Attendees explored the concept of multiple lenses using a case study to identify the emotional, knowledge, political, financial, and action issues in a problem situation. A follow up survey showed that most participants found the technique very useful.
